Frequently Asked Questions

There is a place for everyone at Operation Red Nose!

Designated Driver (21 years of age or more): Volunteer who drives the client’s vehicle. A valid driver's license is required. No need to drive standard.

Escort Driver (18 years of age or more): Volunteer who use their own car to drive their teammates where the client is located. A valid driver's license and a car are required.

Navigator (18 years of age or more): Volunteer who accompanies the designated driver in the client’s vehicle.

Headquarters  Volunteer: Volunteer who works inside the headquarters. Roles may vary  from one headquarters to another (phone operator, greeter, volunteer training, dispatch, promotion, and others).

Yes, it is! All four individuals must complete the registration process. The fourth person acts as a second navigator and remains, at all times, in the escort vehicle.

 Absolutely. While it's also possible to have your own teammates, individuals or incomplete teams of two are welcome. Teams will be formed on-site at headquarters. You don't need to arrive with a pre-formed team to volunteer.

No, not at all. You're free to take a break or end your shift when, for example, you feel tired.

No. No alcohol, drugs, or medication that could impair your ability to drive is permitted on the day you volunteer.

Yes, absolutely! You can volunteer as a navigator or work inside the headquarters. You must however be of the appropriate age, as indicated on the registration form, and confirm the internal positions available with your local headquarters.

As in everyday life, escort drivers are responsible for insuring their own vehicle. However, Operation Red Nose offers complementary insurance. Please ask the coordinators at your headquarters for all the details.

Most local host organizations offer compensation for fuel or electric charging for escort drivers. The method and amount of reimbursement may vary from one branch to another. Please contact your local organization for specific details.

A team member must inform the client that they unfortunately cannot provide the ride. These devices require specific training and are reserved for their owners, particularly due to the random tests required after the engine starts.

As in any everyday situation, escort drivers are responsible for ensuring their own vehicle against any potential damage. Operation Red Nose provides additional insurance coverage. You may contact your local headquarters to learn more about the details.