Frequently Asked Questions

The service is offered free of charge by our volunteers. However, donations are accepted and help finance projects aimed at youth and amateur sports in your region. The average donation is of 25$.

No, it is not possible to schedule a ride for a pre-determined date and time.

This is simply because it is impossible to ensure that volunteers will be available at any time of the evening, and because rides vary widely in duration.

Please enter the city or address of your location here to access the dates and hours of operation in your community.

No. To have a ride, it is mandatory to also have a vehicle. If you want a ride and you do not have a vehicle, we invite you to call a taxi, a transport application or use public transport.

Whether you have called because you are tired, because you have consumed something, or because you feel unsafe in winter driving conditions, we will be happy to safely take you where you wish to go.

All donations go to local organizations dedicated to youth or amateur sports. To know how the funds are used in your region, click HERE

It is possible to make a cash donation at the end of the ride. Some organizations also accept online donations HERE

The safety of volunteers and clients is our priority. When volunteers register, their identity and their driver’s licence are checked. There is also a rigorous background check process for all our volunteers.

Anyone who does not feel fit to drive can use Operation Red Nose’s service, provided they are in an area where the service is available and have a vehicle in which they can be driven home.

Yes, it’s possible! Two volunteers must ride in the client’s vehicle. The number of available seatbelts in your vehicle determines how many people can use the ride-home service.

Yes. You can request a ride for someone else, as long as the person being driven home consents, you have the necessary information about their vehicle (make and color), and the person is present when the volunteer team arrives for pickup.

To ensure optimal coverage and service efficiency, certain limits may apply regarding the service area and travel distance. Your local headquarters will be able to provide you with more details when you make your request.